Problem With Font Install

I purchased a font and I am having issues with the install. I’ve uninstalled and reinstalled it several times, restarted my computer, searched “help” articles online, and spent a lot of time in the font control panel. The font shows as installed but then doesn’t actually show up in any Microsoft Office applications.

I purchased and installed a second font from Envato that same day and I’ve had no issues.

Any insight into why an installed font isn’t showing up in Microsoft apps?

Look for help at Office support instead of here. Seems like it’s Microsoft issue but if you ask my opinion, it may be related to the font type ( OTF vs TTF )