Problem cancelling my subscription

Envato Customers Purchases and Subscriptions
1

hello everyone,

I am having trouble with canceling my subscription. I didn’t realise my subscription ended and evanto is currently trying to draw 33$. Is there anyway cancel my subscription without payint the 33$? because i am not planning on using it anymore.

Thank you for taking your time and reading this. Please advice me on this matter.

2

Please open a Support Ticket via Envato Elements Help and Support . They will be happy to help.
Regards.

4

yep I tired it but there were no cancel subscription link. Only subscribe button. But it is still trying to withdraw money from my credit card. thanks for the reply

5

got it I’ll write a ticket asap. Thanks