Payment unsucessful

has anyone ever had payment problems with envato market? It’s about the purchase of a WP template

I’ve already tried 2 credit cards and paypall - it always says “payment unsucessful”, so it can’t be the bank’s fault
I have already deleted the browser cache and tried other browsers…

Have any of you ever had this problem? Any suggestions for a solution?

Hi,

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks