Payment Unsuccessful… my Credit card say it success.

Envato Customers Purchases and Subscriptions
1

Hello, I have made a checkout payment. but there is a notification Payment unsuccessful - there was a problem processing your credit card.
For security reasons we may need you to re-enter your Visa or MasterCard details before trying again,

The problem is, my credit card record says the transaction was successful.

is there any solution for that?

2

Hi @ersasolusikomputa,

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks

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