Payment card decline

Envato Authors Theme Authors
1

“Your payment was unable to be processed by PayPal.
Please try again or use a different payment method.”

Trying to purchase a theme on themeforest but I got the above error message, kindly help to fix that.

Thanks.

2

Hi

Please open Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks

3

Thanks so much