Not able to buy a theme

when go to checkout and try to pay by visa card
the text box is disabled

Hi @ayayaman,

Please clear browser cache and try again or try with another browser.

Otherwise please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks

this is a ticket i opened i tried another browser
i dont have alternative paying method when is this fixed

i tried another browser didnot work

Please get in touch with Envato customer support, they will help you.

i did thank you for reply