Need help with Shieldgroup template purchased

I can’t get the background colours on the body panels as per the template I’ve applied (see link below), or images for backgrounds default to white in WordPress (except in the header)… can you help explain the best way to get this to work?

Hi @gskinsurance please contact theme author and let them know. theme author will assist you.
How to contact an author to get support or for any technical query:

I’m a complete beginner at this and templates in WordPress so thanks for letting me know where to get this info.

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