Mobile Issues with Elfsight Testimonial Slider

I purchased this about 2 weeks ago and first of all, I just wanted to say I LOVE it. The only issue is that when I use the single postcard option, it looks incredible on the computer screen, but when I look at it on my mobile, the top of the image gets cut off every time. We are an animal pharma company so you could see where this would be an issue if we’re using the image of a dog and the dog’s head is cut off lol. Is there a workaround for this? I love the plugin and would like to not have to switch over to a different one just for this issue.

Also when we use the “multiple postcard option”, on the actual computer screen there are arrows showing you could slide over to see others, but on mobile, there are no arrows to show you could see more testimonials by swiping.

I’ve included 2 urls to show the issue, please if you can, look at them on mobile AND the pc and advise on issues that we can fix. Thank you so much for your help!!

(issue number 1)
(issue number 2)

Thank you in advance…

If it’s a recent purchase then you need to contact the author

They have no way of contacting them on their profile page and it took me 30 minutes just to find this section… is there a direct link for contacting them?


What is the item / theme / plugin name? Elfsight is an author with numerous items

If it’s this one then support is