Know in which domain a license is active

Envato Customers Purchases and Subscriptions
1

Hi, I have the activation license for the Pitch template but when I enter the license I get the warning: This code was already used to register another domain. Please deregister your code there so that you can use it for registering here.

I would like to know how to know which domain it is associated with.

2

Hi,

You will need to contact the author of your purchased template.

How to contact an author to get support or for any technical query:

Thanks

1 Like
3

Thank you, unfortunately just to have this information I am asked to renew the assistance service!

4

Actually, it is fully the author’s own decision whether they will assist or not after the support period expires.