Items sold, then disappeared

Envato Authors Graphics Authors
1

Hi,

One of them bought my item, then after few minutes the sold is disappeared ! is this normal ? can a client get his money back ? & what is the reason of this plz ?

thanks :slight_smile:

2

Check your statement page, that should let you know what happened.

3

Hi,

its Sale Reversal ! what this is mean ?

4

Here you go…

1 Like
5

Okey :slight_smile: thank you for the feedback :wink: