Welcome to the club.
What is a sales reversal?
A sales reversal occurs when a purchase is reversed by the payment provider (eg. payment gateway or bank) through either a credit card or Paypal account. Reversals are enforced by the payment provider and actioned in accordance with their policies. As an author, your statement will be updated to reflect the reversed transaction.
A sales reversal is not a refund.
Thank you for the answer!
Honestly it’s a first for me 
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