Item Purchase Code DOESN'T WORK

hi there,
i bought a regualr licence fot Vertical Slide Menu WordPress Plugin - Flyout Menu Awesome
I asked themesawesome team for support several times, they tell me to buy the plugin but I have already paid 30 £ to buy it!
has anyone already had this problem?

Thanks in advance

Hi @eliwave,

Please collect the purchase code and send them the purchase code to prove the purchase:


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