During the period of the past two month we submitted around 25 files for review. On Friday 10th however, all of these 25 files disappeared from our author dashboard, and we couldn’t find them anywhere.
It looked like they were never uploaded in the first place…
“From today, you will not be able to upload any new stock footage and photo items, and items previously submitted for review will remain in the queue”
will remain in the queue … if there is a hope that you will return the missing files?
Loading the old system was quite laborious, plus there was an expectation of about two months for the review.
Is there no hope?