I purchased a wordpress theme but I haven’t been able to access the wordpress website and I can’t get help from them unless I have some kind of key but when I signed on here it says Ihaven’t purchased anything. I clearly have because here is my website https://www.theenglishcoyote.co.uk/ I can’t change the password on wordpress either because it’s saying reset your website for … which is not the same website. It’s been months that I haven’t been able to access anything. Please help me to get this key so I can try and contact wordpress.
here you will find your purchase item purchase key
I did and it says there’s nothing there? Would have it expired?
You have no buyer badge on this account which means:
- This is not the account with which you purchased the item
- Did you get the theme from Envato Elements? If so then there are no purchase codes as these do not come with support or updates