i lose my money from envato card without any purchase or expiry

Envato Customers Purchases and Subscriptions
1

i lose my money from envato card without any purchase or expiry

Please help me

2

What is an envato card?

Do you mean credits that were in your account?

3

Yes ! accidentally 20 dollar is deducted from my account without purchase

4

You need to speak to support as they are the only people who can review accounts

https://help.market.envato.com/hc/en-us/requests/new

5

Hi @ihussainafridi. If you haven’t already opened a support ticket (via the link Charlie provided above), please do so - that team should be able to help you out.

You can find more information on credit expiry (and the process for reactivating credit) here: