I Just bought wrong plan, i wanted to buy only a month but i bought a complete year!!

Envato Customers Purchases and Subscriptions
1

Hello,
I just bought an annual plan subscription instead of a monthly one. Can you refund this purchase, I wanted to buy it month by month and this was an accident of mine. I will buy the monthly one after I get a refund. I am trying to get help from this forum since I am not getting replies from email so far.
My username is “burakcandemirtr”

Thank you.

2

Hi burakcandemirtr,

Please open a Support Ticket via Envato Elements Help and Support. They will be happy to help. Thanks!

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I tried to get help by several channels but so far no help.

4

Just create the ticket and be patient. It may take 3-4 working days to get a respond

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