annual subscription refund

hello , please anyone help me
i purchased the annual plan for wordpress and i thought that they will start deducting monthly
i was shocked that they deducted the full amount at once and i didnt download anything i immediatly canceled
please help get the refund
i have 0 balance in my card, im a student who live abroad and no family or friends around to help
i am begging you guys im freaking out

Hi @bensk1002,

Welcome to the forums! Are you referring to Envato Elements?
If so, please contact the Elements support:


1 Like

already refunded
thank you so much guys im so happy
and thats pretty far the best customer service ive ever had on the internet


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