I have purchased nonprofit theme, but it is not working

[amitjoshig]

Hello dear,

I have purchased nonprofit theme, but it is not working. When i try to customize that theme any option not available for edit that theme, Please help me hot to run my premium theme.
i have upload screenshot.

[unlockdesign]

Hi,

Thanks for asking your question at Envato forum.

Contact your Item Author

How to contact an author

If they ask about purchase key then collect from Here

Still have any question open a Envato help ticket from Here

Thanks