I filed an appeal with the license. But they refused.

Envato Customers Audio and Video
1

I got a copyright claim, I filed an appeal with the license. But they refused.

@Daniel_Dash please explain.

Link video: Happy Woman Dancing At Beach by Daniel_Dash on Envato Elements
My video: QUẲNG GÁNH LO & VUI SỐNG | DALE CARNEGIE | NGUYỄN HIẾN LÊ | HẺM RADIO - YouTube

Screen Shot 2022-09-16 at 15.48.01
Screen Shot 2022-09-16 at 15.48.011874×1208 94.9 KB

LICENSE CERTIFICATE: Envato Elements Item

This license certificate documents a license to use the item listed below
on a non-exclusive, commercial, worldwide and revokable basis, for
one Single Use for this Registered Project.

Item Title: Happy Woman Dancing At Beach
Item URL: Happy Woman Dancing At Beach by Daniel_Dash on Envato Elements
Item ID: QPA4S8C
Author Username: Daniel_Dash
Licensee: Fdigital Fdigital
Registered Project Name: VLI
License Date: September 16th, 2022
Item License Code: UX3G42BQ7Z

The license you hold for this item is only valid if you complete your End
Product while your subscription is active. Then the license continues
for the life of the End Product (even if your subscription ends).

For any queries related to this document or license please contact
Envato Support via https://help.elements.envato.com/hc/en-us/requests/new

Envato Elements Pty Ltd (ABN 87 613 824 258)
PO Box 16122, Collins St West, VIC 8007, Australia
==== THIS IS NOT A TAX RECEIPT OR INVOICE ====

2

Hello there,

From what’s written in your copyright notice, this has nothing to do with @Daniel_Dash’s footage, but rather with the music used in your video.

You want to provide the correct license for the music by Rasada Music.

3

My bad, I hadn’t seen that it is indeed a video content copyright notice.

It looks like Rasada Music used the same footage in their music video and then registered their video to ContentID (including @Daniel_Dash’s footage).

They should not have registered this footage that is not theirs. @Daniel_Dash will have to regain ownership, for his buyers to be able to use this footage without getting unclearable copyright notices.

1 Like
4

Youtube announced that I infringed the footage (not the audio, because I use audio from Youtube’s library).

Rasada Music was the one who claimed and denied my appeal, even though I stated I had the right to use it.

Their video: https://www.youtube.com/watch?v=iATAD0aJPNc
Music: Sirbu Radu, Sirbu Ana (Sianna), Alex Son
Lyrics: Sirbu Ana (Sianna)
Music Production: Radu Sirbu/Rassada Music

Licensing inquires:licensing@rassadamusic.com
All Rights Reserved by Rassada Music // Copyright © 2016

Unauthorized reproduction is a violation of applicable laws.
In order to avoid copyright infringement, please do not upload this video on your channel.

@Daniel_Dash: Please help me solve this case.

5

@Daniel_Dash: Please help me solve this case.

6

I have emailed the Envato support team and the author, but I have not received any support. Terrible!

I removed my video and replaced it with something else. I lost some money in exchange for a bad service.

7

irresponsible!

8

Depending on the number of tickets they receive, support may take a few days to respond. Also, I don’t think their service is open on weekends.

Have you tried contacting Rasada Music directly? They have an email. If you tell them they have no rights to claim that footage, maybe they’ll accept to release the claim for you.

9

I need a answer from the author before I contact them.

10

I was suggesting you contact them before hearing back from the author to speed things up. Their claim is abusive and they should contact their ContentID service to clear it for you.

Of course it’s best if the author can sort it out for you, but in case they’re not responsive, going directly to the offenders may be the solution.