I can't save changes to Flatsome's WordPress theme. Please help.

Envato Customers Web and Code
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Dear Sir and Madam
Would you mind helping me?

I have bought Flatsome’s WordPress theme the other day. And I tried to fix my homepage by using UX Builder. Please see attached images.
I selected my favorite background, and then I pressed “Apply” button. Next,I pressed “Update” button, then I tried to leave this page. But the warning “Exit? All changes since last save will be lost”, and my correction that I have made was not saved and reflected.
What should I do? What do you think is a problem?
Please teach me.
I am waiting for your reply.

Tsuyoshi Hashimoto

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1 Like
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Hi,

Ask your question with your purchase item author @UX-themes right here as a comments

Hope they will help you out from your issue.

Thanks!

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Thank you for your advice!!

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Hi @kawauso244

You can check this video tutorial:

How to use the UX Builder

https://docs.uxthemes.com/article/186-how-to-use-the-ux-builder

Also you can check full documentation:
https://docs.uxthemes.com/

Thanks

5

Thank you for your advice!
I am going to check it.

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Hi did you finally fix your problem? and how?I am having the same problem

1 Like
7

Any update on this issue fix? I have the same issue?

Regards

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in your host’s Direct Admin or cPanel
change the this PHP setting to max value

memory_limit
post_max_size
upload_max_filesize
that gonna fix the problem

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This happens for our website but on wordpress Template Advanced Options. We cannot made any change on settings because the SAVE button does not works.

PS: We test on different php versions and increase server values.

Can you help us??

1 Like