Hi there ,
What is the best way to reach or connect to all my HTML theme buyers ?
For asking a question or make a survey on something of the theme .
Thanks In advance
There is no way to contact them until they are not contact you first.
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It’s not directly possible - you could release an update and include some kind of info there but there is no guarantee what kind of response you would get
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Why envato don’t create a form like the support form to connect with the buyers of the theme ?
I guess you would need to speak to support for absolute clarity but I would imagine that it is to do with:
A) general privacy
B) to prevent any less legit authors not misusing or exploiting that volume of data
C) buyers signed up and agreed to comms etc. with Envato - not the individual author, and I’m pretty certain Envato can’t just give out details or access to that info
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