I bought Kartpul Theme from themeforest. Theme authors activated the theme on my old site.
I remove my theme from my old site(mokammall.com).
Please Do you help me anyway. Which domain is active in my theme now?
This is my old domain-1) https://mokammall.com/
This is my new domain- 2) https://idealezone.com/
I want to add my purchased theme on my new domain- https://idealezone.com/
At last, I want to know…How can I check anytime which domain is active in my theme?
Hi @sabbir8660,
Please contact the author of your purchased theme, the theme author will assist you (assuming theme author has a database system to keep record of the license).
How to contact an author to get support or for any technical query:
Thanks
Thanks for your information,
I contact the author but they did not reply to my email.
What do I do now?
give them time to get back to you. Some authors not work/reply in weekend.
To use purchase code again which already used for any website (mean theme license already registered) you have to unregister/deactivate the theme license from the old domain/website. you can not use the same purchase code for more than 1 website.
If you don’t have access of old website wp-admin where the theme registered/activated then you have to contact theme author and request them to unregister/deactivate the theme license from the old domain/website.
You can post a comment in the theme Comments page and let them know that you are waiting their reply. Hope theme author will assist you.
Thanks
I have access of old website wp-admin where the theme registered/activated. How can I remove it from wp-admin?
Note: I already removed the theme from my old site.
already removed theme you will not get deregister theme license option. you have to get in touch with theme author.
