Help! How to clean an infected template ?

I purchased a template, but my computer’s antivirus blocked it. When we put it on the website, my host disabled the website :sob: because it can infect the server with other websites.
how can i clean it and make it virus free.
thank you for your help :pray:

Hi @NadCom22,

for security don’t open the theme file – instead, head over to and upload the zip file. They will scan it against all the top antiviruses and you can determine if it’s a false positive or not. if it is infected, delete the zip file and send the virustotal results to envato support by opening Help ticket .


1 Like

Thank you so much