Help! How to clean an infected template ?

Envato Customers Web and Code
1

I purchased a template, but my computer’s antivirus blocked it. When we put it on the website, my host disabled the website :sob: because it can infect the server with other websites.
how can i clean it and make it virus free.
thank you for your help :pray:

2

Hi @NadCom22,

for security don’t open the theme file – instead, head over to virustotal.com and upload the zip file. They will scan it against all the top antiviruses and you can determine if it’s a false positive or not. if it is infected, delete the zip file and send the virustotal results to envato support by opening Help ticket .

Thanks

1 Like
3

Thank you so much