Has anyone else seen this issue with the Vehica Theme?

Envato Customers Web and Code
1

Briefly…I used the Vehica website demo to test this. I have not purchased this theme yet. I need to know if this bug will be rectified first. When viewing listings in the user listings panel. After running a search then clicking on edit to edit a found result it returns a blank result.
Before i buy this theme … has anyone else encountered this?
The site developer Tangible Design have not answered my pre-sales question. So do i need to buy a broken product and then wait for them to fix it after?
Thanks for anyone who can shed some light on this issue.

2

Hi,

You can ask your pre-purchase query directly to the Item author by posting comments going through the Item Comments page. The item author will answer your query.

Thanks

3

Thanks. I’ll give that a try…

4

Unfortunately there is no item comments tab for this theme. Any other alternatives?

5

Post comment here:

Or send them @TangibleDesign email form here through the contact form:

Thanks

6

Hello,

Thank you so much for your email! We hope this email finds you well. Our Support Team works Monday to Friday 08:00-16:00 (GMT +0). We appreciate your understanding in advance and we will do our best to reply as fast as possible when we get back to the office. To add additional information, please reply to this post.

We will be in touch shortly, but you may also find answers to some of your questions or problems on our extensive help centers documentation:

If you face any technical problem, we would like to encourage you to check our article – How to fix most common WordPress problems? This guide has steps for troubleshooting the most common problems. From our experience, more than 85% of WordPress problems can be fixed this way in just a few minutes. This guide is so practical that our support team always starts with these steps when receiving your WordPress access so that we can eliminate these most popular sources of the problems on any WordPress Theme.

We will get back to you as soon as we can within our business hours and we will do our best to help you. Please do not hesitate to contact us.

Best regards,

TangibleDesign

7

OK. So you found the bug from my description. You said you will fix it within 24 hours before i buy this product. That has clearly not happened. Its been 4 days. this certainly doesnt instiil in me any confidence in buying this product, and certainly not any after sales support.