I have the Avada theme (bought a few years back) and am trying to update the theme via the Wordpress admin panel but get the message referenced in the title. I can manually download the latest version of the theme from the marketplace. Does the update from Wordpress require that I have an active support plan? It doesn’t seem like that should be required from what I read on this site. Wondering why I am getting the error. Thanks in advance.
If you want to update from wp-admin then to get auto update features you can use Envato Market WordPress Plugin. This plugin helps customers receive updates to their premium wordpress Themes & Plugins purchased through Envato Market (ThemeForest & CodeCanyon).
you can download the plugin from here:
Using this Envato Market WordPress Plugin you will see:
- Latest version (need to update version) number
- Details view option for the latest version
otherwise you can download the update version from Envato Market Downloads page and update manually using ftp.
Note: Better to keep a full backup before doing the update.
With or without that plugin, I am getting the exact same error.
i have same issiue. Can´t download anything. Envato, fix it!