Flatsome 3.18.7 not working with new WPBakery version 7.6

Envato Customers Web and Code
1

Here is the text from WPBakery support

The issue is because the older visual composer (now WPBakery Page Builder) was modified by the theme author by customizing the existing elements and adding the new one’s.
Now when you updated it, the customization made by the theme author was lost which causes the issue.
You can check it with the theme author if there is any way to preserve the customization done by him/her with the latest version, so that such an issue can be avoided at your end.

Thanks in advance

2

Hi @Acreditasc,

You can contact the author of your purchased theme and ask them when they are going to publish an update to fix the compatibility issue.

How to contact an author to get support or for any technical query:

Thanks