CodeCanyon username for UberMenu

I am trying to add in my item purchase code and codecanyon username to Ubermenu to get started on adding to this site, and UberMenu just isn’t taking the envato user name that i bought this under. What could i be doing wrong or missing?

Hi @rebel86322,

Please contact the author of your purchased Item, the Item author will assist you.

How to contact an author to get support or for any technical query:


Best and most feasible thing to do is connect with your author and ask for his support
Thank you