cannot pay for credit

I cannot pay, after a successful payment of 100usd, I want to add another 50 usd, but it said
Please review the following issues that occurred

  • There appears to be a problem with your payment. Please try again in 24 hours. If the issue persists please contact the

can anyone help?

by the way, I checked with the credit card company , it said they didnt recive any payment request so it should be envato websites problem

Please open a Help ticket. They will be happy to help.