Cannot create a token "The scopes failed to load: The API returned an error (403 - )"

Envato Customers Web Design and Development
#1

I am getting the above error message when I try to create a token. Anyone know how to fix this?

Cannot create a token "The scopes failed to load: The API returned an error (403 - )"
#2

Hi @lailakf,

please clear browser cache and cookies and try again. Also you can try with another browser. and try to create token directly here: https://build.envato.com/create-token
Please make sure you set required Token permissions. It may prompt you to sign into your Envato account.

Thanks

#3

Hi @lailakf,

We’ve just released a fix to the build.envato.com site that should address this 403 issue. Could you please try again? If you still experience the issue, follow the steps @mgscoder mentioned. If it’s still occurring, please reply back here and we’ll keep digging.

Thanks!