16/3/2020 i log into the account but i cannot browse anything. The window shows “Something went wrong” - I cannot find the support chat so i made this topic on the forum - hope the Management Team of Envato can fix it. Thanks
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Same issue here!
from my side item brwsing is woeking fine. Please clear browser cache and try again. Thanks
Hi @QuickieGBR and @ahlers_nguyen,
I don’t see anything wrong either, and our monitoring hasn’t picked anything up so far. Could you please provide some screenshots if you’re still seeing the issue?
I have the same issue. I received an email that said my subscription has expired and auto renew didn’t work and all the links in the email show me the same page “Something went wrong…”. I can’t login or do anything. I tried login in from 3 different browsers and on all 3 I get the same message, after inserting the user and pass, and going to the Pricing page and hitting the Start now link.
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Hi
For account related issues please contact Elements Support. Elements Support Team will be happy to help.
Thanks!
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I have the same issue. Has this ever been resolved for you?
I have the same issue…
I have already reported the problem to support and to this day I have not received a response.