Hello good afternoon
I have an envision thema license
and I had it in a hosting but it went very wrong with that hosting provider now I am buying from another hosting provider
My question is this
I can install my envision thema in another new hosting and in the old one remove it
or what should I do
I just want to have it in a domain
Thank you
Hi
If you register the theme in your current old hosting then you have to deregister the license first from old hosting then you have to register again in new hosting using the purchase code.
If you need support about this license transfer from old hosting to new hosting then you can contact your purchased theme Author. They will assist you because license activation maintained by item Author own database systems. You can also check theme documentation.
Thanks
sorry for ignorance
but as I cancel the registration of the thema in the previous accommodation
they never gave me a license nor do they enter a license in my thema envision
look in my client area to see which one is the license but there is nothing just giving me the download of thema envision that I bought
since I installed the thema envision in wordpress I never asked for a license and I looked for how to add the license and I didn’t find anything about this point
thema comes with licencka GPL
is what comes in the download folder
thanks for taking your time to respond
Hi
Envato purchase code is the key of License. So for getting the license key Customer should to collect their purchase code
If you need help from theme author then please contact Item Author to get support How to Contact your purchased Item Author and let them know. Item author will be happy to assist you.
Thanks
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