Can I get money back on envato?

#1

Hi,

I bought a wordpress theme for $ 59, but this one has a lot of bugs. Can I get money back on envato?

#2

Have you tried asking the author for help?

If they can’t/won’t help hen you can try reaching out to the author or alternatively follow https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- however the theme will need to be checked to investigate any suggested bugs

1 Like
#3

Thanks,