see bottom of page, it has effective date 1st sep, nothing changed yet.
Right, good luck explaining this to your customers. I petty the poor WP devs that will have to go through this.
By deleting half of a sentence you completely put it out of context and changed its meaning. Please refrain from doing so. I was saying (a quote): āThey changed support policy 4 days ahead of mandatory support launchā
I think itās a stinky practice that Envato utilized when rolling out VAT changes and they are doing the same crap again. Making announcement on Friday right before changes will take effect.
Than, like until now, you, the theme author, as a buyer of that third-party plugin, you are entitled to contact that 3rd party plugin author to ask support for yourself.
This only says that the theme buyers should not contact directly the third party plugin authors, but they should contact the theme authorā¦and the theme author will contact the plugin authorā¦This worked exactly the same until now.
Hate and jealousy is bad 
Also itās not only Visual Composer itās also (at least) Slider Revolution and Layer Slider.
We had enough. Donāt know about other authors, but we will do exactly what Envato does to all of us: provide support on our own terms ignoring what Envato says.
Are You not afraid of sanctions? 
What if author of the 3rd party plugin cannot help me because he is dead, in vacation, or any other business he has?
I feel a bit strange saying this, since I rarely agree with Envato and have a lot of respect for @Dream_Theme, but this seems totally fair.
First, consider that a vast majority of WP authors require these plugins to experience success on the market. Your average front-end WP developer isnāt going to have the skillset required to write their own page builder or slider functionality, nor will they have the design chops needed to make a pretty UI for these plugins. And even if they did have the skills, would they have the time or motivation?
Paying a few hundred dollars for extended licenses is dirt cheap when you consider how much WP themes sell, and spending a few hours supporting the plugin packaged in your theme doesnāt seem unfair considering these circumstances.
Second, imagine yourself as a plugin author. A top 5 WordPress theme which is poorly developed and full of bugs (Iām not going to say which one) implements your plugin. Thousands of these buyers now flood the plugin developerās support forum and their support team is forced to deal with all of these customers asking about the plugin implementation in theme XYZ. Why help them? For the measly little $100 extended license the theme author paid for? This seems much more unfair than having theme developers support plugins they pack in their theme.
At the end of the day, authors should be thankful that these plugins are even available for purchase and allowed to be packed with their theme. $100 for an extended license is a small price to pay.
2 Likes
Youāre confusing us with someone else - weāre not from Russia 
Jokes aside, situation is quite complicated. But I have daring hope that we became 6th ātop authorā (hate that word) on ThemeForest not only due to Envato grace.
LOL no way I am supporting other plugins.
This is not the case.
As far as I know, plugin authors do not support buyers of themes. They kindly forward them to theme author or ask the buyer to buy a license for their plugin.
Same here, I am not going to bugfix bundled plugins.
Thatās what the issue is. If I have no skills to develop a plugin, how can I support it?
Releasing a theme without a page builder and a slider or two is suicidal these days. Nobody gonna buy it (I sincerely hope that somebody proves me wrong).
Envato is effectively chopping off hands of new authors.
100% agree. I already proposed scheme with recurring payments to plugin authors that will correlate with theme success.
My mistake, I was under the impression this was commonplace ā I know for a fact this has been an issue for the developer of a popular plugin in the past, perhaps this team was helping these customers out of good faith and not because it was required per Envatoās policy.
Iāll try to find the post, Iād love to see something like this implemented. Even if buyers could purchase a small āsupport packā for plugins distributed with themes, taking on support would be more practical for plugin developers and security updates would also be immediately available to buyers.
From a security standpoint alone, there is plenty of reason for Envato to revamp how plugins are distributed in themes. Iāve never seen any response from their team on this topic, I hope they at least read and consider these posts!
The way I read it is, if you bundle plugins in your themes from other authors then itās upto you to fix the issues and not use the excuse āI didnāt build the plugin, itās not my faultā.
My stance is plugins shouldnāt be bundled and you buy them separately but it wonāt happen as buyers now expect themes to come with every top plugin from codecanyon.
Authors are finally learning there lessons for trying to stuff as many features in their themes,
If buyers had to buy licenses separately, plugin authors would be compensated properly, buyers would get proper support from the author and Envato make more money, but it does mean the buyer will have to pay more but the best reason is themes will go back to being about a design, and buyers can add a plugin if they want it rather than being made to install plugins to use the theme.
I refuse to buy themes which bundle plugins as they are just too problematic (updates, compatibility & support). If I want a plugin I go and buy it separately so then I get support for it and I donāt have to wait 3 months for an update from the theme author.
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Not all of them. I received a lot of support requests from people saying that āI bought the theme theme_name and your plugin is packed in it, I need support to make some changes to your pluginā
I helped them all. Iāve never sent them to themeās author and Iāve never asked them to buy a separate license. I just asked the theme author to verify their purchase code, thatās all.
2 Likes
Hey, I never said that! 
I think you meant to quote @fuelthemes. But this is essentially what I was trying to say in my original post, buyers lose patience and just go to the plugin developer.
Youāre the fourth plugin dev on CodeCanyon Iāve heard this from now, so I know Iām not imagining things. It seems to be a legitimate problem when supporting WordPress plugins.
Any one going to make new support plugin for bbPress?
can you elaborate?
what should the plugin do?
You think it will sell well?
I am interested.