Bimber Theme stopped working - after reinstalling site

Can any one help? the theme pictures is blank, when aplying other wordpress themes it is ok.
I had a very old version - now updated to new version and it is blank
see at
some one knows how to fix this ?

Hi, please contact the author fo the theme to get support:

1 Like

I don’t find the author … I have prepaid for service, but no one answer me yet …
Hopefully some one is alive there …

I have paid for service - which I see that I don’t get ?
If you are not able to solve my problem, and give the service please refund money back
Currently my site is down because of this problems …

As per @LSVRthemes link above Support for Bimber - Viral Magazine WordPress Theme | ThemeForest

There is a button that says “go to item support”

Click that and you will be taken to the authors support forums

yes I have done this 24 hours ago - no respond for the opening ticket