Automatic disconnection of money from account | Sale Reversal

Hello sir, 2 days ago my product was sold, then it was 179 in my account but when I see today it is only 110 69 $ automatic cut. How did this happen and why?


sales reversal occurs when a purchase is reversed by the payment provider (eg. payment gateway or bank) through either a credit card, Paypal or Skrill account. Reversals are enforced by the payment provider and actioned in accordance with their policies. As an author, your statement will be updated to reflect the reversed transaction.

A sales reversal is not a refund. A refund can only be processed by Envato, according to our refund policies.

more information about reversal