An error occurred while updating Betheme: The package could not be installed. The package contains n

Envato Customers Web and Code
1

An error occurred while updating Betheme: The package could not be installed. The package contains no files.

Why am I getting this message when I try to update a registered website?

2

You will need to install and configure Envato plugin to get the automatic updates.
If you haven’t ( probably this is your case ) this is why you’re getting the error.

You could still update the theme manually if you prefer

3

Hi @sandyhibbard,

At the time of update theme you shouldn’t deactivate the old version for trying to install the update version. Just you should to download the latest version and then upload the update version manually using ftp.

Make sure you select the “Installable WordPress file only” option from your from Envato Market Downloads page. If you select “All files & documentation”, you will need to unzip the file and then locate the installable theme file within it. Luckily most developers clearly label their files, so it should be pretty easy to find.

One click update features option:
You can use Envato Market WordPress Plugin to get auto update features. This plugin helps customers receive updates to their premium wordpress Themes & Plugins purchased through Envato Market (ThemeForest & CodeCanyon).
you can download the plugin from here:

Note: Better to keep a full backup before doing the update.

Thanks

1 Like
4

Ahah, so many arrows :grinning: