WPBakery is not available in backend editor - the gem theme

Envato Customers Web and Code
1

updated visual composer and wordpress.
After updation, WP Bakery editor is not showing in backend editor.
using codex the gem theme.
Suggest a solution ASAP

2

Hello!

You may want to check with the theme author to see if they have any suggestions. I’ll tag them into this thread @CodexThemes

Also, you may want to check out their support area here - https://themeforest.net/item/thegem-creative-multipurpose-highperformance-wordpress-theme/16061685/support

Thanks!

3

Hi, would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap.