Why am I getting a Failed - Network Error?

I am trying to download new elements for a project I am working on but the server will not let me complete the downloads. I keep getting a “Failed - Network Error” message and even if I retry or try another item to download I get the same message.

I have restarted the computer, I have logged out and back into my Envato elements account. My account is in good standing. I have a strong internet connection. I can’t find what would be causing this other than a connection issue to Envato elements itself. I need help…

Edit: I have also tried multiple browsers. No luck on any of them. All returning the seem problem. Network issues. Again, I assume that is the Envato network from where I am trying to download the item from.

Hi,

Please contact Elements Support. Elements Support Team will be happy to check it for you.

Thanks!