[Urgent Need Help] First time using Theme from Envato got Error Homepage

Envato Customers Purchases and Subscriptions
1

Dear All,

This is my first time to buy and use Theme from Envato. I got an error with detail as below which require your kind support on this matter.

Unexpected changing homepage
==> I already setup reading to homepage and successfully seen the homepage in my site. However when I tested in other browser using different Computer, the expected homepage which i set before is not appear as per expectation.

I also attached the expected homepage and unexpected homepage when I test it on other browser as below.

Thank you for your kind support.

Rgds,

Danan

image - expected result - set on reading to homepage
image - expected result - set on reading to homepage1366×768 74.6 KB

image - unexpected result in other browser
image - unexpected result in other browser1366×768 135 KB

Link theme that I bought:

2

You will need to contact the item author for the free support but due to it’s weekend/NY holiday, you may not get a quick return and it may take 2-3 working days.

3

Hi,

They are working with my issue :innocent::pray:

Thank you for your respond