Uploader not working ?


#22

web uploader works fine but you have to upload one by one


#23

Solution from @jamesgiroux
Hey Everyone. Happy to report that the issue has been resolved and FTP should be working normally.


#24

I am not able to upload for updating and changing project files with new version via web uploader which found on edit page. all time I get an error and uploads never complete for a few weeks. there is an ifo that says “use FTP” but cannot visible and selectable uploaded files via FTP on this page. this seems very strange, I ve tried different browser and still the same, I ve contacted support team already but the reason I write here actually, I want to learn that am I the only one experiencing this problem?


#25

Once you upload via ftp using client like FileZilla, just refresh the item submission page and you will see your files there.


#26

thanks but this is not related the item submission page’s web uploader, I am talk about on web uploader which has loceted on “edit page” - “update item and tags” page.


#27

please check my reply there mentioned you need to refresh page to see the ftp upload files. Thanks


#28

I understand you but refreshing not useless for me also, thanks.


#29

Then please wait for Envato Support reply.


#30

Envato support says that, ftp.marketplace.envato.com can be used for FTP item updates. that url is working good for item updates for me…