Unfortunately, I did not receive an email that the payment has been processed.

Hello
Unfortunately, I did not receive an email that the payment has been processed. I was getting an email regularly every month that the payment was being processed.
It has been about 5 months since we switched to the new payment system. I haven’t had any problems until this month.

Hello @nvmmockup

Open ticket to support they helped.

Author support

Thanks,
Codelayers.