Unexpected Error message box pops up when viewing an installed Kit

Envato Authors Author Hangout
#1

In the last 24 hours I’ve been getting this error every time I want to view an Installed Envato Template Kit. My Envato account is connected to my WordPress site. Has anyone else seen this Error from Envato? I’ve tried clearing the browser cache, tried different browser Chrome and IE but all the same error…

Unexpected Error

Sorry there was an unexpected error from API call:

SyntaxError: Failed to read…
Fatal error: Uncaught Error: Call to undefined method Envato_Template_Kit_Import\Builder_Elementor::get_required_css() in C:\xampp\htdocs\wp_restaurant_t1\wp-content\plugins\envato-elem

Refresh PageShow Debug DetailsClear Cache & Reset Plugin

If this error continues please contact extensions@envato.com.

#2

I’ve tried all 3 solutions provided in the message box, but doesn’t help.

Can somebody please try and see what happens when you click on "View Installed Kit’ in Elements on WordPress site. Do you get the same error??

#3

I’ve deleted and reinstalled the Envato plugin and it worked.

#4

I have also got the same error , but it is not resolving , and this happens for all template kits for me ,

I have contact envato support previously but they didnot resolve it, hope any helps with this …

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