Theme oxy is not working

wordpress

#1

I am not sure, if this is the right category, thow I try. Yesterday I bought the Theme Oxy, because I want to build a shop. I am german and my technical english is not that good, but I hope it´s understandable. Unfortunately I can´t change anything in the settings. For example, I cannot set a menu, cannot chenage the background. No matter what I try, everything stays the same. I am quite frustrated. Another problem is, that since I installled the theme, the sides load really slowly. Can anybody tell me, where the problem is ans what I can do to fix it. I have surged for a tutorial of the theme but can´t find anything. Thank you for help!
Nice regards, anke


#2

Hello,

You’re posting your question to the general Envato forums. You need to contact the theme author.

You can do this via the item page you purchased your theme. Leave a comment on their theme.

Chances are, they have a support page or procedure mentioned in the theme documentation / details.

When theme-related questions are asked, it’s always best to ask the author of that specific theme.