Theme Import Demo Error

Envato Customers Web and Code
1

I uploaded a theme I bought from themeforest/envatothemes and I successfully uploaded the theme, however to get the design aspect of the theme I need to Import the Demo. When I try to import the demo it gives me an error stating

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log."

Any help would be appreciated.

2

Best option is to ask the author. https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author

That said this error is usually an issue with the hosting, so it’s important to make sure you have the necessary memory to import the content

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