Theme download section not working!

I have bought publisher theme and has not used long time. But today when I going to download the file the download section has been hide. So now that I can do help me?

Unfortunately as per the message on the right - envato cannot guarantee the availability

You could email the author and ask if it’s temporarily removed or if it’s been permanently taken down

1 Like

You may have request a refund if it hasn’t been downloaded yet ( no guarantee )