“My item has been temporarily held for further review. It has been 12 days since the initial review, and there have been no updates for any of the items in this category.”
Hi @Teranos,
Held items: This means that an item may need to be reviewed by another member of staff, requires further information or a bug needs to be resolved.
Usually it take some more times than regular review. Please keep patience.
Thanks
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Held items: This means that an item may need to be reviewed by another member of staff, requires further information or a bug needs to be resolved.
Special Circumstances: This means that the item may be particularly complex or you may have bulk uploaded a large number of items, and so it may take longer for the review process to be completed.
If either of these occur, your items may take additional time to review. Rest assured, you will be notified during this process if further action is required and we will always try to resolve the issue as quickly as possible.
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Thank you for this great information
It has been 18 days and no update.
What category did you submit the item to?
Category is Mobile>Flutter>Full Application.the code made by Flutter and the admin server using CI4
Check the category if there’s any new approval. If there’s not, the reviewer responsible for the section may be on holiday, this could be the main reason for the delay.
If there’re new items on the category, they may need little bit more time but it should take around 10-12 days. 18 days is a little bit too long. I think you may need to contact support now.