Soft Disabled. After Enable sales count is showing 0 ??

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1

one of my item is disabled due to some violations… And i changed my item according to feedback given by review team… and it get approved… but my sales count is starting from 0 after enabled. my previous sales count is not showing even my item has 200+ sales…

Please help me…

_regards

2

You’d better submit a request to the help team.

3

Contact Envato team for this issue. They can guide you about that. Open a ticket to envato :slightly_smiling:

6

thank you very much. Have you faced this before? OR do you know anyone who faces this??

Regards

7

thanks. Have you faced this before? OR do you know anyone who faces this??

is they(support team) helps in positive Way?

Regards

8

Never faced it, but support team will help for sure :smiley:

9

thanks Leafcolor…just now raised ticket to support team…