Savoy Theme wont import demo content

Savoy theme wont import demo content.
What can I do?
Thanks

It’s probably server side issue. Have you tried to contact the theme author for support?

Hi,

Please contact your purchased theme author, theme author will assist you.

How to contact an author to get support or for any technical query:

In the mean time you can check the theme documentation hopefully you will get necessary help.

Thanks

I did.I hope I posted irt in the right place.