Plug in not installing

I am trying to install one of the demos in Eduma and I keep getting the following:

Screen Shot 2022-02-06 at 11.22.14.png

Also the some of the plug-ins don’t install. Keeps telling me to try later for 2 days now.

Help!

Hi @joannarosemond,

Please contact the author of your purchased theme, the theme author will assist you.

How to contact an author to get support or for any technical query:

Also you can check the theme documentation hopefully you will get necessary help.

Thanks