My template Sketch is stop various days :'(

#1

Hi there:

What happened reviewer? not come my email My template Sketch 8 days, I already submit ticket support but already reply but not help me :’( I not can live quiet.

Please help me thanks.

55

Regards.

How many days come email if approved or hard rejected my psd?
#2

Please help me, I am worry not come email my template thanks.

#3

@lucalogos please help me my forum thanks.

#4

Hi @JeriTeam,

It looks like your submission is waiting for a specific person. Sometimes reviewers need a second opinion of more experienced colleagues. There’s nothing to be worried about, you need to wait a bit more, I assure you that your template will be reviewed :slight_smile:

Thanks,
Luca

1 Like
#5

The general advice is to contact support after your item has been ‘held for further review’ for over seven days.

1 Like
#6

Many thanks all for help me but today already come email soft rejected again regards. :slight_smile: